Where are we located?
We are located right in the heart of the city centre on the corner of Eyre Square. We are directly beside Galway’s bus and train station and less than a one minute walk from the coach station.

Is breakfast free?
YES! A light breakfast of tea/coffee, cereals, orange juice, Homemade Irish Soda/brown bread, scones, toast and jam is included in the price.

Is bed linen provided?

Yes, all beds have clean sheets, comfortable duvets and pillows.

What types of rooms are available in the hostel?
We have mixed dorms, Female Dorms and Male Dorms available.

What time is Check-in?
Check-in is from 2pm until 10pm.
Our reception closes from 10pm until 8am. If you wish to check-in outside regular reception hours please contact us directly

What is your cancellation policy?
For individual booking, we have a 24 hour cancellation policy. You must cancel the booking by 3pm on the day prior to arrival or the first nights accommodation will be charged.

What documents do I need to stay in the hostel?
We ask all guests to provide valid photo identification, preferably passport / drivers license. This is standard practice in most hostels.

Do you have safekeeping facilities?
We have cages underneath each bed which can be locked with a padlock. We have a security deposit box available at reception for the storage of any valuable items you may wish to store. This is FREE of charge!

Do you offer luggage storage facilities?
Yes! We have a secure luggage room available so if you are checking out and want to spend the day in Galway you can leave all your luggage safely with us FREE of charge!

Do I need to make a reservation in advance?
We would strongly advise you to make a booking in advance to guarantee your accommodation in Galway, especially during the summer months. A credit/debit card is required to hold your bed and guarantee your reservation but is not charged until you arrive.

Do we have internet connection in the hostel?
Yes, we have iMac stations which are FREE to use and WiFi is available throughout the hostel FREE of charge!

Are there laundry facilities?
Yes there is a same day laundry service available.

Is it possible to buy tour tickets?
Yes we have a range of tickets available for The Aran Islands, Cliffs of Moher, Connemara and Kylemore Abbey, Trad on the Prom, Walking tours of Galway City and Pub Crawls. We can advise you on the best things to do and see in Galway. Our guests always get the best rates for tours!

Are children allowed to stay in the hostel?
Yes children are welcome to stay if they are booked into a private room.